fbpx

FAQs.

 

HOW LONG WILL MY ORDER TAKE TO ARRIVE?
We have a maximum of 7 days delivery time on all our orders.

HOW MUCH WILL IT COST TO SHIP MY ORDER?
All orders within the Netherlands are shipped for € 7,95. Shipment will be handled by PostNL.

If you have a special request to ship to another country, please email hello@marchagendijk.com and let us know the destination country.
We will get back to you with a price as soon as possible.

MY ORDER HASNT ARRIVED, WHAT SHOULD I DO?
If you have not received your items, please email hello@marchagendijkmedia.com
If your order is missing because you have provided an incorrect or incomplete delivery address, you will be charged for redelivery.

WHAT DO I DO IF MY ORDER IS DAMAGED OR I RECEIVE THE WRONG ITEM?
We want you to receive our products in pristine condition. If your order is damaged or incorrect, we will be happy to send you a replacement. Please email hello@marchagendijkmedia.com including photographs clearly showing the damage or incorrect item, and the packaging it arrived in.

CAN I POST YOUR IMAGES ON MY WEBSITE, BLOG OR SOCIAL MEDIA ACCOUNT?
You are welcome to post our product photos. If you do, please link back to our homepage or the product page. Photos may not be used for any other purpose and may not be altered. All content on this website is copyrighted. High resolution product photos are available upon request.

Still have a question? Please get in touch at hello@marchagendijkmedia.com We will be happy to help!